{"id":3551,"date":"2022-09-15T12:11:32","date_gmt":"2022-09-15T12:11:32","guid":{"rendered":"https:\/\/www.reloadly.com\/blog\/?p=3551"},"modified":"2022-09-15T12:15:12","modified_gmt":"2022-09-15T12:15:12","slug":"how-does-the-get-top-up-status-endpoint-work","status":"publish","type":"post","link":"https:\/\/reloadly.com\/blog\/how-does-the-get-top-up-status-endpoint-work\/","title":{"rendered":"How does the &#8220;Get Top-up Status&#8221; endpoint work?"},"content":{"rendered":"\n<p>Reloadly\u2019s Airtime API enables you to fetch the real-time status of every airtime top-up you make. Response times from various operators may differ and due to this, we want to ensure that you have every information about the status of your top-ups.<\/p>\n\n\n\n<p>Top-ups can have one of the following four statuses:<\/p>\n\n\n\n<p><strong>SUCCESSFUL<\/strong>: This applies when the top up is successfully made.<\/p>\n\n\n\n<p><strong>PROCESSING<\/strong>: This applies while the top up is still being verified from the operator&#8217;s end.<\/p>\n\n\n\n<p><strong>REFUNDED<\/strong>: This applies once the top up is not processed successfully from the airtime operator&#8217;s end. In this instance, any funds debited from a user&#8217;s wallet while attempting to make the top-up are automatically refunded.&nbsp;<\/p>\n\n\n\n<p><strong>FAILED<\/strong>: This applies when the top-up attempt fails due to an internal error from the operator&#8217;s end. In this instance, you should wait 30 minutes before reinitiating the top-up. Funds are not debited for a failed top-up attempt.<\/p>\n\n\n\n<p>We have added four code snippets that show what the JSON response of each of these statuses look like. This way, you can gain further insights on each of the statuses:<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>SUCCESSFUL TOP-UP<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>{\n    \"transactionId\": 26523,\n    \"status\": \"SUCCESSFUL\",\n    \"operatorTransactionId\": null,\n    \"customIdentifier\": \"This is example identifier\",\n    \"recipientPhone\": \"447951631337\",\n    \"recipientEmail\": null,\n    \"senderPhone\": \"11231231231\",\n    \"countryCode\": \"GB\",\n    \"operatorId\": 535,\n    \"operatorName\": \"EE PIN England\",\n    \"discount\": 63.37,\n    \"discountCurrencyCode\": \"NGN\",\n    \"requestedAmount\": 3168.4,\n    \"requestedAmountCurrencyCode\": \"NGN\",\n    \"deliveredAmount\": 5,\n    \"deliveredAmountCurrencyCode\": \"GBP\",\n    \"transactionDate\": \"2022-01-26 03:19:16\",\n    \"pinDetail\": {\n        \"serial\": \"558111\",\n        \"info1\": \"DIAL *611\",\n        \"info2\": \"DIAL *611\",\n        \"info3\": \"Dial *233* and PIN #\",\n        \"value\": null,\n        \"code\": \"773709733097662\",\n        \"ivr\": \"1-888-888-8888\",\n        \"validity\": \"30 days\"\n    },\n    \"balanceInfo\": {\n        \"oldBalance\": 60387.41,\n        \"newBalance\": 57282.38,\n        \"cost\": 3105.03,\n        \"currencyCode\": \"NGN\",\n        \"currencyName\": \"Nigerian Naira\",\n        \"updatedAt\": \"2022-01-26 08:19:16\"\n    }\n}\n<\/code><\/pre>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>PROCESSING TOP-UP<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>{\n  \"code\":null,\n  \"message\":null,\n  \"status\":\"PROCESSING\",\n  \"transaction\":null\n}\n<\/code><\/pre>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>REFUNDED TOP-UP<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>{\n  \"code\": \"SERVICE_TO_OPERATOR_TEMPORARILY_UNAVAILABLE\",\n  \"message\": \"The transaction failed due to an outage and \/ or connection issue with the operator\",\n  \"status\": \"REFUNDED\",\n  \"transaction\": null\n}\n<\/code><\/pre>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>FAILED TOP-UP<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>{\n   \"code\":\"PROVIDER_INTERNAL_ERROR\",\n   \"message\":\"Please wait 30 minutes to purchase same product\",\n   \"status\":\"FAILED\",\n   \"transaction\":null\n}\n<\/code><\/pre>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<p>The Get Top-up Status service (<a href=\"https:\/\/topups.reloadly.com\/topups\/%7BtransactionId%7D\/status\">https:\/\/topups.reloadly.com\/topups\/{transactionId}\/status<\/a>) enables you to have proper insight into the flow of each top-up you make. This guide aims to summarize and explain how it works. Should you have any questions, you can reach out to our engineers via our <a href=\"https:\/\/join.slack.com\/t\/reloadly-developers\/shared_invite\/zt-qflikche-fwiFA5Sxtst2mXzvJBPO3w\">developer community<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This article aims to show users how Reloadly&#8217;s &#8220;Get Status&#8221; endpoint works for Airtime top-ups.<\/p>\n","protected":false},"author":17,"featured_media":2572,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[274],"tags":[11,277,282,397],"ppma_author":[359],"class_list":["post-3551","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-developer-blog","tag-airtime","tag-api","tag-developer","tag-top-up-2"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How does the &quot;Get Top-up Status&quot; endpoint work? - Reloadly Blog<\/title>\n<meta name=\"description\" content=\"Reloadly Resources. 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